Contact Us
We are a small independent team and we read every message. Write to us in English, Urdu or Hindi and we will reply as soon as we reasonably can, usually within a few working days.
The quickest way to reach us is by email: contact@ssstiktok.media
Please write from an address you actually check, because our reply goes back to the same place.
Postal address
SSSTIKTOK MEDIA
Landhi, Karachi, Sindh 12345
Pakistan
Post is only for formal or legal notices. For anything about a download, email is far faster.
Before you write about a failed download
Our support page solves most cases in under a minute, and the majority of failures come from a link copied from the wrong screen. Please try those checks first.
What to include
- The exact link you pasted.
- Your device, for example iPhone 13 or Samsung Galaxy A54.
- Your browser and whether you opened the installed app shortcut.
- What you saw on screen, ideally with a screenshot.
Those four details let us reproduce the problem instead of guessing.
Copyright and takedown notices
Put "Copyright notice" in your subject line and include everything listed on our copyright page, including proof that you own the work. Complete notices are reviewed first; incomplete ones cannot be processed.
Privacy requests
Use the subject line "Privacy request" if you want to know what information relates to your visit, or to ask us to delete it. Our privacy policy explains what we hold, which is far less than most websites.
Advertising and partnerships
Include the word "advertising" in the subject line so the message reaches the right person. Tell us the placement you have in mind, your budget range and the countries you want to reach.
Feature ideas and feedback
Ideas from visitors have shaped most of what this tool does. If something is missing or awkward on your device, describe it and we will consider it for the next update.
What we cannot help with
We cannot recover a private or deleted post, we cannot restore a TikTok account, and we cannot remove a clip that another person published on a platform, because only that platform can do it. For anything involving your platform account, please contact the platform directly.